Experience exceptional customer service with our convenient Live Help Chat, accessible from the bottom-right corner of every page.

9:00 am – 9:00 pm
9:00 am – 9:00 pm
9:00 am – 9:00 pm
9:00 am – 9:00 pm
9:00 am – 9:00 pm
9:00 am – 9:00 pm
9:00 am – 9:00 pm

Our dedicated support team is available to assist you during the following business hours in Eastern Standard Time, ensuring prompt and reliable assistance.


Explore our comprehensive Frequently Asked Questions (FAQ) page, where you’ll find a wealth of valuable information at your fingertips. Navigate directly to the answers you seek by clicking on the specific subject of your question. Our FAQ section is designed to provide clear and concise explanations, ensuring that you have all the information you need conveniently available in one place.


To ensure a swift resolution, kindly provide us with as much detail as possible regarding the issue you are experiencing. This will enable our technical support team to promptly and efficiently address your concern with the utmost care and attention. We are dedicated to resolving any issues you may encounter in a timely manner. Your feedback is extraordinarily important to us to assist us to improve the user experience for future visitors!


After hours, you may contact us using the form below.

This contact form is for active users and guests of who are using the site as intended. Please do use this contact form to submit unsolicited advertisements.


At, we take pride in providing exceptional support and assistance to our valued customers and Independent Shops. We understand that navigating a creative marketplace and managing an online business can sometimes come with challenges. That’s why we offer a range of helpful resources and support features to ensure your experience with us is smooth and successful.

Our Help Chat feature is conveniently located in the bottom-right corner of every page, allowing you to access live chat assistance during our business hours. Our friendly and knowledgeable support team is ready to address any questions or concerns you may have. Whether you need guidance on setting up your shop, understanding a feature, or troubleshooting technical issues, we are here to help.

In addition to our live chat support, we have developed a comprehensive Knowledgebase that serves as a hub of information and tutorials. Our Knowledgebase covers various topics, including shop management, product listings, marketing strategies, and more. It’s a valuable resource for both new and experienced users, offering step-by-step guides and helpful tips to enhance your experience on

We also understand the importance of timely and effective communication. That’s why we offer email updates to keep you connected and informed. As a Shop owner, you can send updates to your followers when you add new products, offer new services, or post engaging content through our Articles feature. This helps you maintain a strong connection with your audience and drive engagement with your shop.

If you’re looking for answers to commonly asked questions, our Frequently Asked Questions (FAQs) page provides a wealth of information. It covers a wide range of topics, including shop setup, billing, policies, and more. Simply click on the subject of your question to navigate directly to the relevant answers.

We also encourage our users to provide feedback and suggestions through our Contact Us page. Your input is invaluable to us as we strive to continuously improve our platform and services. We take each comment and feedback into consideration and appreciate your contribution to our growing community.

At, we are committed to your success. Whether you’re an Independent Shop looking to expand your business or a customer seeking unique and handcrafted products, our support features are designed to assist you every step of the way. We believe in building strong relationships with our users and providing the support they need to thrive in the creative marketplace.

Join us today and experience the difference of a supportive and customer-centric platform that is dedicated to empowering artists and creators.
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